Refund policy
At Grip Tech Shop, we are committed to your satisfaction. If you are not completely happy with your purchase, we're here to help.
Returns You have 30 days from the date of delivery to return an item. To be eligible for a return, your item must be:
- Unused and in the same condition that you received it
- In the original packaging
- Accompanied by proof of purchase (order number or receipt)
Non-Returnable Items The following items cannot be returned:
- Items damaged due to misuse or negligence
- Digital products or downloadable software
- Items marked as "Final Sale"
Refunds Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5–10 business days to your original payment method.
Late or Missing Refunds If you haven't received your refund after 10 business days, please check with your bank or payment provider first, then contact us at info@griptechshop.com.
Exchanges We replace items only if they are defective or damaged upon arrival. To request an exchange, email us at info@griptechshop.com within 7 days of delivery.
Shipping Costs for Returns
- If the return is due to our error (wrong or defective item), we will cover the return shipping cost
- If you are returning for other reasons, you are responsible for the return shipping cost
Contact Us 📧 info@griptechshop.com 🌐 www.griptechshop.com

